Halie Jewelry respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
We may collect personal information such as:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party providers)
- Order history and customer service interactions
We may also collect information about how you use our website through cookies and analytics tools (e.g., page visits, device type, location).
2. Why we collect your information
We collect your information to:
Process and fulfill your orders
Provide customer support
Send order updates and promotional emails (you can unsubscribe anytime)
Improve our website and services
Prevent fraud and ensure security
3. How we store and protect your information
Your data is stored securely and only accessed by authorized staff. We use industry-standard security measures to protect your information from misuse, loss, or unauthorized access.
4. Sharing your information
We do not sell or rent your personal information. We may share it with trusted third-party providers (e.g., payment processors, shipping companies) only as needed to deliver our services to you.
5. Access and correction
You have the right to access your personal information and request corrections if it’s inaccurate. Please contact us at enquiry@haliejewelry.com.
6. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.